Introduction
The Support Kit is your 'First Aid Kit' for when you get into trouble or need help to get going.
Based on the type of Support Kit you bought from us we can give you up to 2, 5 or 10 hours of support.
When you need direct support (incident) or more structural support, the Support Kit is your choice.

Support Kit or Service Level Agreement
A Support Kit is valid for any type of Support, excluding bugfixes, within the per incident agreed timeframe.
A Service Level Agreement gives you Priority Support for all your bugfixes, issues and questions regarding our Components or anything else that was agreed.

Service Level Agreement and Support Kit clients are marked as such in our Support System.

More Information
To find out more about our Support Kits and/or Service Level Agreement you can create a request for information via our Contact Page.

2 Hours Support Kit EUR 200,00
Get help with your Servoy challenges
5 Hours Support Kit EUR 475,00
Get help with your Servoy challenges
10 Hours Support Kit EUR 900,00
Get help with your Servoy challenges

Support Kit
The Support Kit is your 'First Aid Kit' for when you get into trouble or need help to get going. Based on the type of Support Kit you bought from us we can give you up to 2, 5 or 10 hours of support. When you need direct support (incident) or more structural support, the Support Kit is your choice.

Service Level Agreement or Support Kit
A Service Level Agreement gives you Priority Support for all your bugfixes, issues and questions regarding our Components or anything else that was agreed.
A Support Kit is valid for any type of Support, excluding bugfixes, within the per incident agreed timeframe.

 

Services

Remote Support
Training
Consultancy
Support Kits
Service Level Agreement

Useful links